Refund Policy

Last Updated: April 9, 2026

At Theizri (https://theizri.com), we are committed to delivering high-quality jewellery products. Please read our refund policy carefully before making a purchase.

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1. No Return Policy

• We do not accept returns under any circumstances

• All sales are final once the order is placed and processed

2. Refund Eligibility

• Refunds are applicable only if the product is received damaged or incorrect

• No refund will be provided for any other reason

3. Non-Eligible Cases

Refunds will NOT be provided in the following cases:

• Change of mind after placing the order

• Incorrect details provided by the customer

• Minor color, weight, or design variations

• Delay caused by courier or logistics services

4. Damaged Product Claims

If you receive a damaged or incorrect product, you must notify us within 24 hours of delivery.

To request a refund, you must provide:

• Order number

• Clear photos of the product

• Unboxing video clearly showing the issue

• Description of the problem

• Name and phone number used while placing the order

Note: Without proper unboxing video proof, the request will not be considered.

5. Verification Process

• All refund requests undergo a strict verification process

• The unboxing video and details will be reviewed carefully

• Refund will be approved only after successful verification

6. Refund Process

• Refund will be processed only after approval

• Initiation time: within 48 hours after approval

• Amount will be credited to the original payment method

7. Contact Information

Theizri
🌐 Website: https://theizri.com
📧 Email: support@theizri.com
📞 Phone: 9677776978